Job Wanted: Tech Writer - FrameMaker - 10 yr. exp.

For inquiries, please EMAIL: Indiana_Kim [at] alumni [dot] uci [dot] edu

PROFILE

Technical Writer with background in software and some hardware. Proficient in desktop applications and online help software. Excellent writing and editing skills with strong knowledge of both Microsoft and Cisco Style Guides.

SOFTWARE & APPLICATIONS

FrameMaker
Acrobat
Word, Excel, Visio
Windows Help
Photoshop, Paintshop Pro
Access
WebWorks Publisher
Visual SourceSafe,
Documentum,
Perforce
InDesign
HTML, RoboHelp

EXPERIENCE

Contract Technical Writer - Doherty Employment Group May 2008 to Sep 2008
Prepared, wrote, and revised Internal Requirements Objective Specifications and Technical Reference Manuals for Programmable System on Chip® devices at Cypress Semiconductor.

Technical Writer - Alteon Training LLC, A Boeing Company Dec 2002 to Feb 2008
Prepared, edited, and published technical training documents and training course materials for regulatory approval for existing Boeing aircraft as well as new-aircraft introductions. Also wrote regulatory documents and flight training manuals in the Aviation Training department.
* Web editor for department's intranet site - responsible for the creation, development, management, and maintenance of content on web pages.
* Created business process documents for internal job processes, such as: How To Create FrameMaker Templates for Training Documents; How To Order Boeing Training Materials for Alteon Training Centers worldwide.

Contract Technical Writer - Adecco Technical 2001
Developed, wrote, and revised user guides (online help) and system documentation for Enterprise software used in HR departments at Boeing (People Systems Support group), such as How To Maintain the Employee Database for employees on a Leave of Absence (LOA), including for Medical Leave, Family, Sabbatical, Bereavement, and also Cause of Death for employees who passed away.
* Wrote and edited original content geared toward internal experts.

Contract Technical Writer - Wasser 2000-2001
Developed, wrote, and revised Windows Help system for a simulation game at Microsoft.
* Reviewed text for accuracy, grammar, and adherence to the Microsoft Style Guide and interdepartmental styles.
Technical Writer - Great Plains Software 1999-2000
Developed, wrote, and revised installation and integration guides for Great Plains Siebel Front Office, an integrated sales, accounting, and financial management software system.
* Maintained Front Office download website for documentation and integration components.
* Developed Siebel Customized Repository Implementation Guidelines for audience of Partners, Customers, Project Managers, and Technical Support Team.

Technical Writer - Cisco Systems 1997-1999
Online sample: http:/www.cisco.com/univercd/cc/td/doc/product/access/ap/apm/cam30_cg/index.htm
Developed, wrote, and revised networking configuration guides and notes, quick reference guides and cards, and online help for the Network-to-User Business Unit.
* Cable Modems and Cable Routers (telecommunications), Cisco Access Manager (CAM), Cisco AccessPath, AccessPath Manager (APM), Cisco IOS Software Feature Packs Release Notes.
* Online help for CAM (a Web-based access management system) utilizing WebWorks Publisher.
* Coordinated translation of safety warnings.
* Recipient of a Cisco Achievement Program (CAP) Award from the CAM Product Team for the achievements and successful delivery of the documentation.

Programmer - NASA Ames Research Center 1996-1997
Interned in the Neural Networks Laboratory at NASA, participating in the development of an intelligent aircraft flight control system.
* Developed, tested, and debugged the code for a neural networks algorithm called Dynamic Cell Structures (DCS).
* Recipient of the New View Scholarship Award.

EDUCATION

Certificate of Proficiency in Computer Information Systems, 1998
De Anza College, Cupertino, CA, Dean's Honor List
* Required computer languages: C, C++, Pascal, MATLAB, Assembly, COBOL.
Bachelor of Arts in Film Studies, University Scholar, 1993
University of California, Irvine