These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Acrobat 8 Pro doesn't scan to PDF after 8.1.1 patch

dbkern
Registered: Dec 21 2007
Posts: 2

I am running Vista x86 and scanning using my Cannon MP830, used to work fine. After installing the 8.1.1 patch, the scanner starts and then just stops after going about half way. How do I fix this patch error without reinstalling from scratch?

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
If you log in as Administrator do you have any problems scanning? If not, try creating a new user account to see if it corrects the problem.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.