Acrobat Distiller can't read joboptions

What version of Distiller are you using? Do you have any problems if you create a custom joboptions file?
Do you have R/W access to your joboptions files?

Hi.

Adobe Distiller 9.1

I can't even read a jobfile.

Yes, I'm Administrator, hence full permissions to file operations.

When opening Distiller, the list of Default Settings is simply empty!

This is my log when opening Distiller.

---- cut here ----
Acrobat Distiller 9.0
Started: Friday, 16. October 2009 at 06:17:18

Adobe PostScript software version: 3018.101
Adobe PDF Settings file read error in High Quality Print.joboptions:
general parser failureAdobe PDF Settings file read error in Oversized Pages.joboptions:
general parser failureAdobe PDF Settings file read error in PDFA1b 2005 CMYK.joboptions:
general parser failureAdobe PDF Settings file read error in PDFA1b 2005 RGB.joboptions:
general parser failureAdobe PDF Settings file read error in PDFX1a 2001.joboptions:
general parser failureAdobe PDF Settings file read error in PDFX3 2002.joboptions:
general parser failureAdobe PDF Settings file read error in PDFX4 2008.joboptions:
general parser failureAdobe PDF Settings file read error in Press Quality.joboptions:
general parser failureAdobe PDF Settings file read error in Smallest File Size.joboptions:
general parser failureAdobe PDF Settings file read error in Standard.joboptions:
general parser failure
---- cut here ----

Have you tried creating a new joboptions file to see if that works? It sounds like the files cannot be accessed for some reason. What OS are you running Acrobat on?

Hi.

WinXP as Administrator.
I can create .joboptions using PS CS4. No problem. But I cannot load these with Distiller 9.1.
Distiller is started by Administrator.
I have no clue what goes on here ... ?!?!

Have you tried repairing your Acrobat installation?

Nope ... I first try to track the problem.

But it seems that your suggestion be be the only solution.

Gonna have to try that one ...

Ok. No joy ...

Installed was: Adobe Acrobat 9 Pro Extended
I uninstalled at reinstalled - still same problem.

Then (for testing purpose), I installed Acrobat from Adobe Creative Suite 4 Master Collection.
Same problem.

It's something systemwide which doesn't allow Distiller to see the joboptions!

No clue what this can be.

Apart from this, the system runs very smooth!

Any help would be appreciated!

Thanks!

Can you create a new joboptions file from Distiller not PS and save it to a known location where you have R/W access?

Have you tried to manually import them into Distiller? Open Distiller and then go to Settings > Add Adobe PDF Settings.

One of our Experts also suggested the following in another post:

check your decimal separator
1. Open Control Panel/"Regional and Language Settings" dialog
2. Click the "Customize" button on "Regional Options" tab
3. Choose period as "Decimal Symbol". Press OK, Apply
4. Launch Distiller