These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Acrobat file creation error 114

Registered: May 3 2009
Posts: 2

Back in April 2008, "Chris" reported getting the "The document could not be saved. There was a problem reading this document (114)" error message when trying to save a document created in PDF from Paperport. I've just encountered the same problem. I read "ppdesigner"'s reply, and don't believe it helps.

I had been converting a number of documents previously saved in the inherent Paperport ".max" format to PDFs. I had successfully done so with approximately 30 pages, often grouping several into a single PDF file. Suddenly, one page, and only that page, of a three-page document, generated the same error condition. I tried OCRing the page into Word, but I lost the pictures; the OCR function didn't do particularly well anyway.

Pertinent (or not) info:

Acrobat Professional 6.0.6, with all current updates
Windows XP SP2 with all updates
Paperport 9.1.0
Document no longer available to rescan
3.0 GHz Pent IV CPU; 3GB RAM

Thoughts, anyone? Chris -- did you ever solve your problem?

My Product Information:
Acrobat Pro 6.0.6, Windows
Registered: Dec 8 2009
Posts: 1
Try this.... worked for me......

Open the PDF. Go to File > Properties > Description > Additional Metadata > Advancedtry deleting some of the additional metadata. For me, the problem entry was this one.......
-- illustrator:StartupProfile: Print

Once deleted, happy days.

Unfortunately I can't help with preventing this as I have no idea how this dodgy metadata got there. I was just given the task of fixing the PDFs sent to me.