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Auto Detection w Cannon Scanner

Forum Index > PDF Creation > Auto Detection w Cannon Scanner
2007-01-11 12:04:00
Dianna
Registered: Jan 11 2007
Posts: 4

I am using a Canon scanner DR-3080CII. Everything works fine except the auto-detection page size. When I check this option, I recieve the error message "This file cannot be found." Auto-detection works fine in the manufacturer's CapturePerfect 3.0 software but not within Adobe. I suspect it is a driver issue. I've searched the Canon site and there are no updates to the driver. I would much prefer to use Adobe than the CapturePerfect application.

Dianna

My Product Information:
Acrobat Pro 7, Windows
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2007-01-12 08:48:01
#1
tedpadova
ExpertTeam
Registered: Dec 31 2005
Posts: 848
This feature is specific to your scanner. You might try contacting Canon tech support and see if they have plans to upload a new drive. The problem rests with Canon.

ted

The author of numerous books on Acrobat, Photoshop, Illustrator and the Adobe Creative Suite, and an international speaker on Adobe Acrobat, Ted Padova is a well-known PDF guru.

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