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Cannot find or create the font 'tahoma'

laser
Registered: Oct 19 2011
Posts: 4

Hello,
 
I just got an upgraded computer at work and I was left to re-download all my applications. I downloaded the new Adobe Reader X and everything was good until I tried to export a PDF from AutoCAD and it threw the above message. All text on the drawing displays correctly except a dimension in degrees. I have tried deleting all Adobe applications and re-installing to no avail.
 
Please help!
 
Thanks!

radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
Tahoma is a Windows font, means it is distributed with Windows OS not with Adobe applications.
Check the Windows font folder. If it is not present there, the font was not installed with your current OS.

radzmar
LoveCycle Blog
Documents you need:
LiveCycle Designer ES2 Docs

laser
Registered: Oct 19 2011
Posts: 4
Tahoma is installed in the fonts folder. What I am doing is opening an AutoCAD .dwg file in AutoCAD sent to me from a customer and using the export tool to export as PDF so people I work with that don't have AutoCAD installed on their computer can view the drawing. The only thing that appears with the dot dot dots in the PDF is a dimension that has the degree symbol. Think the degree symbol is what is causing the problem?
radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
Sounds like AutoCAD doesn't embed the font correctly into the PDF.
What if you use another font such as Courier? Does the same error appear in Reader?

radzmar
LoveCycle Blog
Documents you need:
LiveCycle Designer ES2 Docs

laser
Registered: Oct 19 2011
Posts: 4
That's the problem, this drawing file came from a customer and I can only open the AutoCAD file as "read-only"...
radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
Do you have Acrobat?
Then you can use the Preflight-Plug-In to fix the faulty PDF.
If not, you have to talk to the author of the dwg-file to fix this in AutoCAD or what else app he's using.

radzmar
LoveCycle Blog
Documents you need:
LiveCycle Designer ES2 Docs

laser
Registered: Oct 19 2011
Posts: 4
I downloaded the Adobe Reader X, and that's what I am using. I'm not sure what you mean by do I have Acrobat?
radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
I mean Adobe Acrobat the app to create and edit PDF files.
Reader X is only for viewing PDF's and cannot apply changes.
For those tasks you need Acrobat.
You can download a trial from Adobe's website.

radzmar
LoveCycle Blog
Documents you need:
LiveCycle Designer ES2 Docs