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Changing scanning page size from Letter > A4

Forum Index > PDF Creation > Changing scanning page size from Letter > A4
2008-09-13 06:48:17
Synthesis
Registered: Sep 13 2008
Posts: 2

Hey guys, I'm having a problem trying to scan some documents in A4. Most of my default programs were initially set to default page size as Letter, so I changed this in as many places as I could, changing the default page size settings in my Office Apps and in my Printer Settings to A4 (as in the UK).

However, when trying to scan a document with Acrobat via Create PDF, From Scanner, and then selecting Custom Scan, the only option for Paper Size is Automatic, and when I scan with that the result is only a Letter page, therefore trimming quite some info from the bottom on my A4 documents to be scanned.

I've tried changing settings in the Custom Scan panel, all over, but no luck with that...Anybody any idea how I could do this?

Many thanks.

Some extra info: My printer/scanner is a HP AIO Laserjet 2840 btw, and there are 2 options (HP Laserjet 2840 TWAIN and WIA-HP 2840). When I select the TWAIN scanner I am able to select A4, but then the scan is terrible unreadable quality. Besides the default is set to WIA-HP 2840 and when I scan that the quality is perfect, yet only Letter and not A4..

My Product Information:
Acrobat Pro Extended 9.0, Windows
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2008-09-21 05:46:57
#1
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
Hello Synthesis,

Just more of my natterings here.
In the case of the HP 2840, the documentation identifies that the WIA-driver is pretty basic so you may want to return attention to use of the TWAIN driver.

When using the HP 2840's TWAIN driver what resolution was used? The HP 2840's TWAIN driver user interface permits designation of a desired resolution. Have you tried any of these values 300 ppi | 400 ppi | 600 ppi?
Perhaps this would provide a better quality A4?

Is the HP 2840's scan to folder enabled? With the TWAIN driver configured as needed you could then import the output TIFF to PDF with Acrobat. You'd have configured TWAIN driver for the desired resolution and page size. This should be preserved when the TIFF is converted to PDF using Acrobat.

In Acrobat, have you tried configuring the scanning presets?
For Windows - File > Create PDF > From Scanner > Configure Presets.
One option is paper size (to specify a custom width and height)

You've likely already looked this over but just to cover the bases here's the scan to PDF info at Adobe's LiveDocs (for Acrobat 9).
[url]http://help.adobe.com/en_US/Acrobat/9.0/Professional/WS58a04a822e3e50102bd615109794195ff-7f71.w.php[/url]

Be well...

Be well...

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2008-10-26 12:29:14
#2
andante15
Registered: Jun 7 2007
Posts: 3
I have just installed Adobe Extended 9. I use a HP Oficejet 7110 to san documents. It worked fine with Adobe Professional 8. I cannot selct paper size in the Configuration Presets. The paper size box is at "Automatic" there is no other option. It scans in A4. Is there a solution?
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2008-10-29 06:01:05
#3
abhigyan
Expert
Registered: Nov 29 2007
Posts: 223
When using WIA drivers, you need to set the paper size in the driver's interface. To show this interface:
1. File -> Create PDF from Scanner -> Custom Scan...
2. Click on "Options..." and select "User Interface" as "Show Scanner's Native interface"
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2009-02-23 17:23:20
#4
steve smith
Registered: Feb 23 2009
Posts: 5
Hi,

I just updated to Adobe 9 Pro after updating to Windows Vista (mistake?).

I am using an HP Laserjet 2840 all-in-one printer on a home network.

When I try to scan a document I get the message "This scanner doesn't support Acrobat UI mode"

Any suggestions??????

I am at wit's end.
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2009-02-25 01:56:44
#5
abhigyan
Expert
Registered: Nov 29 2007
Posts: 223
Did you try these steps:
1. File -> Create PDF from Scanner -> Custom Scan...
2. Click on "Options..." and select "User Interface" as "Show Scanner's Native interface"
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2009-02-25 08:24:31
#6
steve smith
Registered: Feb 23 2009
Posts: 5
Thanks,

When I change to "show scanners native interface" then click scan, it causes Adobe to freeze up.
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2009-03-16 22:25:37
#7
abhigyan
Expert
Registered: Nov 29 2007
Posts: 223
pCK - You question is unrelated to this discussion thread "Changing scanning page size from Letter > A4". Please start a new discussion thread with your question.
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2009-11-29 10:54:15
#8
reijoC
Registered: Nov 29 2009
Posts: 1
I had the same problem with a Canon Lide - Acrobat 9 PRO scans to letter unless you choose Custom Scan. This makes the scan function less effectiv when scanning several A4 papers- ther is always only 1 page scanned - the question usually appearing when scanning is not displayed.
By the way - Photoshop is scanning this to the right format without problems.
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