We have a user that just recently started having a problem within Word converting to PDF. It also locks up at the same point in Excel when converting to pdf and you have to actually exit the conversion process and word/excel closes. The odd thing is that it works fine under my login. I went ahead and reinstalled her Adobe Acrobat 8, did a registry clean and then reinstalled it, but didn't apply the 8.1.1 or 8.1.2 patches to see if it was related to that since it was just recently updated to 8.1.2. but it still has the same behavior.
System specs:
- Windows XP PRO SP2
- Adobe Acrobat Pro 8.0.0 (was 8.1.2).
- Office Professional 2003 SP3
Any ideas on why it started doing this all of a sudden? Any help would be greatly appreciated!
TC
TC