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Disappearing art

Forum Index > PDF Creation > Disappearing art
2007-01-25 10:10:58
Jeannie
Registered: Jan 25 2007
Posts: 2

We created a document in InDesignCS with IllustratorCS art linked in it. One piece of art is an icon of a calculator with a do-not-enter symbol over it. It is one piece of art, no layers. This file was PDF'd and sent for review in a Documentum workflow. All was well until one reviewer checked the file back in the next reviewer found that the calculator was no longer in the art. The do-not-enter symbol was still there. This art was in 3 locations in the file and the calculator was gone in all of them.
I checked the InDesign and Illustrator files. They seemed to be created and linked correctly. This file has been checked in and out multiple times and had no problems. The reviewer that checked it in is not a practical joker.
Any idea what would cause this?

My Product Information:
Acrobat Pro 7, Macintosh
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2007-01-25 22:25:27
#1
tedpadova
ExpertTeam
Registered: Dec 31 2005
Posts: 848
Not sure exactly where the problem lies. You can on rare occasions find vector art to fall off in some viewers. If you're sending a file for review, you can rasterize the Illustrator vector art in Photoshop, save it as a layered PSD file to preserve transparency and import into InDesign. Recreate the PDF and all viewers should see the artwork.

ted

The author of numerous books on Acrobat, Photoshop, Illustrator and the Adobe Creative Suite, and an international speaker on Adobe Acrobat, Ted Padova is a well-known PDF guru.

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