Answered
I have an InDesign CS4 document with web addresses as hyperlinks and email addresses as plain text. When exported to PDF, all email addresses become "hot" links even if "export hyperlinks" is deselected. Client wants them as plain text only, not links. How do I export this file to PDF without the email addresses becoming "hot"? Can't find anything on this, have tried in InDesign and Acrobat to no avail. Any help appreciated, thanks.
In Acrobat: Edit..preferences..general, general category - uncheck "create links from URLs" and open the document again, you'll find the hot zones gone unless ID is specifically exporting them. No, you can't take control of that setting for your users - it's intended to help people by removing the need to copy and paste addresses from plain text (and to get round that not being possible in a secured document).
There are some hacks to stop it happening by breaking the pattern match, but it of course also breaks the validity of the address if it's copied and pasted. If it's only a human-readable address you want, insert a hair space one side of the @ symbol (or for a web address, insert one after the colon in http://) and Acrobat will ignore it.
Hair spaces are of course in ID's menus under type..insert white space. You can insert anything, but hair spaces are invisible to a human. It may do something funky to a screen-reader though.