These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Intial View Grayed out in Document Properties

ITme
Registered: Jun 23 2009
Posts: 3

I am getting heat cuz I need to fix this and I am growing frustrated! Here is the situation, a printable form/document was created in InDesign CS3 and then it was exported to a PDF. I need to make some changes to that PDF so I finally received the InDesign file. I made the changes, and exported it back but on the original PDF, when you clicked on Document Properties>Initial View - everything is grayed out. On the one I just did and exported it, the Initial view is NOT greyed out and I want it to be like the other one.
Can someone tell me how I do this?

smitchell15 (not verified)
Hi Itime

Does the file contain security of any kind? If so remove it, change the initial view and then resecure.

Is the form in a distributed work flow? If so, save it as a COPY, that will enable you to edit and have full control of the PDF whilst still remain linked to the response file.

Hope one of those works?