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Missing PDFMaker files

2008-09-29 14:35:57

m2460

Registered: Jan 11 2007

Posts: 9

When I try to create a PDF document from a Word 2003 document, I get a "Create Adobe PDF" box that says "Missing PDFMaker files. Do you want to run the installer in repair mode?"

In some cases, Acrobat will create the document, and in others I get this box.

In those cases where the PDF document is not created, I've tried clicking "Yes" but to no avail.

Any suggestions?

Michael
michael [at] mchase [dot] com

My Product Information:
Acrobat Pro 8.1.2, Windows

2008-09-29 15:14:55

gkaiseril

Registered: Feb 23 2006

Posts: 4308

Have you installed any Creative Suite, CS, product?

George Kaiser

2008-09-29 16:20:11

m2460

Registered: Jan 11 2007

Posts: 9

George,

No, I haven't installed any CS products.

Michael

2008-10-01 20:18:51

daka630

Registered: Mar 1 2007

Posts: 1420

Michael,
The KB TechNote, while identified for earlier Acrobat products, may still be useful.

"Troubleshoot problems with Acrobat PDFMaker (6.0-7.0, Acrobat 3D on Windows)"
[url]http://kb.adobe.com/selfservice/viewContent.do?externalId=317147[/url]

Be well...

Be well...