Missing text

If you have problems with the csrss.exe, you should check the MS knowledgebase for solutions.
Maybe your user profile is damaged or something else.

http://support.microsoft.com/search/default.aspx?mode=r&query=csrss.exe+&spid=global&catalog=LCID%3D1033&1033comm=1&res=20

I have tried every single thing MS has suggested to no avail. I was hopeing this forum would be more knowledgable than MS. This problem happens on 3 different machines. If one pdfs a word doc and it drops text a 2nd machine can pdf without problem. All 3 are: P4 1GB XP-SP3. Running Office 2003, Adobe CS2 Suite, and Quark. No problem pdfing from Quark or CS2. I feel like I'm the only one who has this problem. I have tried everything. Anyone have anything I can try????

Frank

I recently installed Acrobat 9 PRO and have been experiencing this same problem. When I begin from a Word doc and "Convert to Adobe PDF", the resulting PDF is often missing chunks of text at the bottom or top of a page. The same Word doc can be converted to PDF without a problem by my colleague who uses Acrobat 8. What do I need to do to fix this? If I have purchased a license for version 9, is it possible to 'downgrade' to version 8?

Thanks.

We have the same issue and it's a major one for us. All of our secretaries have Pro 9.1 and us it to pdf pleadings for electronic filing with the courts. They have to review every page of a pleading to make sure nothing is missing. We are mostly likely downgrading to Acrobat 8 next week.

BTW, it happens mostly to paragraphs that span over to the next page.

I fiddled around endlessly trying to solve this, without success. And I agree that it happens to paragraphs that span two pages. I also work in a legal environment, so having unreliable PDFs defeated the purpose entirely.

So not 10 minutes ago I had my Acrobat 9 un-installed and Acrobat 8 installed in its place. I have not given the Acrobat 8 a thorough try-out yet, though. I will let you know if I have any better luck with Acrobat 8.

please send me via the forum an example of a problem doc file. i'd like to see if i can replicate the problem by experimenting with AA9 and AA8.

Thanks for the offer, but the docs are contracts and so can't be sent to third parties. Since uninstalling Acrobat 9 and downgrading to version 8 I've had no further problems. So I think the problem is not with the docs or the hardware but with version 9.

Just an update - since de-installing Acrobat 9 a couple of weeks ago and installing version 8 instead, I have experienced no further problems. Downgrading appears to be the solution.