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PDFMaker

Forum Index > PDF Creation > PDFMaker
2007-04-10 13:44:51
tbolstad
Registered: Apr 10 2007
Posts: 4

Standard 7.0 - sometimes PDFMaker works fine but sometimes it won't convert .doc (or .ppt) files to .pdf...it stops with the message:
 
Missing pdfmaker files
Do you want to run in repair mode?
 
or:
 
missing pdfmaker files
Do you want to reconfigure?
 
We've tried yes and no to all of the above and it didn't solve the problem but trying again later sometimes works again.
 
Why is this issue so inconsistant?

My Product Information:
Acrobat Standard 7.0.0, Windows
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2007-04-12 20:54:11
#1
tedpadova
ExpertTeam
Registered: Dec 31 2005
Posts: 848
Try running the Acrobat repair (Help > Repair Acrobat Installation). This command will often fix problems with the PDFMaker.ted

The author of numerous books on Acrobat, Photoshop, Illustrator and the Adobe Creative Suite, and an international speaker on Adobe Acrobat, Ted Padova is a well-known PDF guru.

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2007-04-13 05:15:31
#2
tbolstad
Registered: Apr 10 2007
Posts: 4
According to my users, they have tried the repair and then re-run their conversion, sometimes it works and sometimes it doesn't.
I tried File, Create PDF, From multiple files myself using 3 different file formats - one particular .ppt I was never able to convert (it just hung). I also tried converting to PDF from Powerpoint - once the print hung and once the file was successfully converted - seems to very inconsistant.
Was hoping to hear that this was a know issue with version 7.0 and 8.0 seems to take care of this.
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2008-05-13 12:08:48
#3
bowlerman
Registered: May 13 2008
Posts: 1
ever find an answer? i have 5 people on acrobat pro 7.0.9 and when they combine pps or doc. they get a "missing pdf maker files" error. they hit yes and they are admin of their machine on a domain. still does not work. totally reinstalled it and still nothing. any help?
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