I have used Photoshop Elements 4.0 and Acrobat 7 for years on a Win XP system. I just upgraded to Photoshop Elements 6.0 on a new Win Vista 64-bit Home Premium. Acrobat 7 did not run so I downloaded Acrobat 8.
I spent last night fixing the fact that Acrobat 8.1.2 prints a red background on an HP2605 printer- that required a printer firmware upgrade.
Now I'm trying to create a pdf from PS Elements 6 and the pdf's are opening blank. On ocassion it will create a pdf but I cannot replicate it working with any degree of consistency.
I am using a .jpg picture, selecting only 300dpi, making sure the paper is letter and the orientation is correct. I select the option to fit to the page. I even set the pdf writer as the default printer. Sometimes it prints, sometimes it's blank- even if I try to repeat the same steps that worked with a different image.
Is there a patch or is there a bug?
I'm very disappointed in Adobe. I've had no trouble with anything else- including the networking, network drives, and scanners, but I've spent the last two days trying to resolve Acrobat problems.
Thanks for any help in advance.
Check your Acrobat installation. In Acrobat 8, choose Help > Repair Acrobat Installation and let the program check all its component parts. Then try again. The fact that sometimes it worked and sometimes it didn't leads me to believe there's an installation issue someplace.You might want to test all the components from within Acrobat. Click the Create task button, and choose PDF from File. Locate one of your image files and see what happens. You can also try the same thing with your scanner - choose PDF from Scanner from the Create task button's menu. Follow the prompts and see what happens.
donna.donna.
A prolific author and writer of many Acrobat books, as well as books on graphic and Web design software.
Donna lives on a lakeshore in central Canada, where all manner of wildlife from muskrats to coyotes come to call.