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There was a problem reading this document (16)

Forum Index > PDF Creation > There was a problem reading this document (16)
2007-07-04 19:36:22
jsaynavong
Registered: Oct 12 2006
Posts: 12

When I try to delete the first page of an unprotected PDF, I get the error message "There was a problem reading this document (16)". I can delete any other pages except page 1. I tried moving it, still can't. Any ideas?

My Product Information:
Acrobat Pro 8, Windows
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2007-07-06 06:23:45
#1
pddesigner
Registered: Jul 9 2006
Posts: 858
Try examining the File Properties. Check the Security, Custom, & Advance properties to see if a property needs to be changed. Also check the Metadata and do a File Save as ...and save it for your version of Acrobat.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

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2007-12-31 09:44:59
#2
pddesigner
Registered: Jul 9 2006
Posts: 858
See my response to this question that was posted on 12/31/2007.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

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2007-12-31 05:43:57
#3
pkrogers
Registered: Dec 31 2007
Posts: 5
I received an email attachment in .pdf format and when I try to open it and print the document I get an error message "There was a problem reading this document (14)". I have check the security, custom and advance properties and all are OK. I have saved the file and tried to open it... no luck. I email the file to my husbands email address...no luck. I tried to open it on another computer under a different email account...no luck. If anyone has a fix, please,please, let me know.
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