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folder names not showing in list view

kln308
Registered: Aug 1 2011
Posts: 5

I am having trouble with folders in a portfolio (Acrobat X Pro). The file names are there and all look fine in X Pro, but when my users view it in Reader 9, the file names are missing in the List View. In the layout view, the folder names are there as you scroll through. What did I do wrong? The wierdest thing is that of the 10-12 folders I created, ONE folder's name does appear in the list view. I can't imagine what I did differently with that one. I so appreciate any help on this! Thanks!

Kristin E.
Acrobat X

My Product Information:
Acrobat Pro 10.0, Windows
KellyMcC
Acrobat 9ExpertTeam
Registered: Jul 11 2011
Posts: 389
Have you tried Doing a Save As and creating another copy of the Portfolio. I would also try re-naming each of the Folders to see if that helps.

Kelly McCathran
Adobe Community Expert
Certified Technical Trainer+

kln308
Registered: Aug 1 2011
Posts: 5
Thanks for those ideas. I tried them both with no change. Any other thoughts?

Kristin E.
Acrobat X