I am accessing a document via the web. The details are
PDF Producer: itextSharp 4.1.2 (based on iText 2.1.2u)
PDF Version: 1.4 (Acrobat 5.x)
This is the format I have to work with – I have no chance to get it produced in a more current version.
When I print the PDF to a 64 bit network printer (a Xerox 5638 PCL6) the right hand side and bottom of the page run off the page and are truncated. This is our office copier/printer/scanner.
If I reinstall that printer as a local printer (printing via a TCP/IP port) the PDF prints fine.
When I look at the preview of the image it seems fine so I’m assuming the printer setup is fine and the problem is occurring later in the process.
The issue does not happen with the 32 bit version of that printer. I do have the latest printer drivers installed.
We run a Windows 2003 network with primarily 32 bit Win XP workstations. The first new workstation we added as a Windows 7 Machine surfaced this issue.
While we do have a workaround I’d like to get to the bottom of the issue as I anticipate adding more 64 bit workstations.