Have Vista 32-bit. Can't convert WORD 2003 doc to pdf. Says the driver isn't installed. Re-installed SEVERAL times absorbing all of the pain involved in the process. Still doesn't work. What am I missing about installing the appropriate driver?
Thanks - Lloyd
Please try following the steps mentioned below:
1. Type "C:\Windows\inf" into the search box on the start menu.
2. Locate the INFCACHE.1 file and right-click it and select Properties.
3. On the INFCACHE.1 Properties window tab to the "Security" tab and click the "Edit" button to change permissions on this file.
4. On the Permissions for INFCACHE.1 window click the "Add" button.
5. On the Select Users or Groups window click the "Advanced" button.
6. A new Select Users or Groups window will open and then click the "Find Now" button.
7. The search results are sorted alphabetically; locate the username you logon to Windows with and then double-click.
8. Under the "Enter the objects names to select..." you should see something like this YOURCOMPUTERNAME\Yourusername
9. Now click the OK button.
10. You will now return to the Permissions for INFCACHE.1 window.
11. Under the Permissions for Yourusername you need to tick "Full Control" under the Allow column. Click the "Apply" button and then the "OK" button.
12. You will be prompted with a "Windows Security" window, just click the "Yes" button and continue.
13. Delete the INFCACHE.1 file.
14. Restart your computer.
15. Open Adobe Acrobat 8.1
16. Locate the “Help” menu item and click “Repair Acrobat Installation”
17. Restart if requested to do so.
This fix worked on Windows Vista Business Edition (32-Bit).
Thanks
PB