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Form does not print

Forum Index > Printing & Prepress > Form does not print
2009-07-29 05:05:51
Richard Gleick
Registered: Jul 29 2009
Posts: 2

I have a pre-designed claim form for my dog's insurance. When I first received it, I scanned it and saved it in Professional 8.1.5

As I have a claim, I fill in the appropriate information and fax it to the insurance company. Only one problem: suddenly, the information I have entered (using the Text Box tool, if that's important) does not show up, either as a fax or from my printer.

What setting did I accidentally change or what do I need to do to be able to print and fax?

Thanks

My Product Information:
Acrobat Pro 8.1.2, Windows
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2009-08-13 12:25:04
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Make sure you have "Document and Markup" selected from the pulldown under the Forms and Comments: part of the Print menu.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2010-01-11 10:42:23
#2
chaehwatson@gma...
Registered: Jan 8 2010
Posts: 11
Is there a way to set the Comments and Forms drop-down list to "Document and Markups" for users that received my pdf?

Thanks.
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2010-01-11 10:53:25
#3
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
chaehwatson [at] gmail [dot] com wrote:
Is there a way to set the Comments and Forms drop-down list to "Document and Markups" for users that received my pdf?Thanks.
This is an end-user controlled setting so there is no way to automatically set it for your document. However, you can flatten your document to ensure that everything prints. Here is a link to a tutorial that explains how to do this [url=http://www.acrobatusers.com/tutorials/2007/05/flattening_comments]Ensuring that your Comments and Stamps Print[/url].

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2010-01-11 14:11:33
#4
chaehwatson@gma...
Registered: Jan 8 2010
Posts: 11
Hi Lori,

For your script to create a Flatten Menu, I received "An internal error occurred." message.

For the script to create a Flatten Pages tool button, it worked fine and decreased the file size from 7MB to 340KB. The file size decreased when using Adobe Acrobat Standard 7.0.

On my machine using Adobe Acrobat Professional 9.0, I wasn't able to decrease the file size. Is there another way to decrease the file size?

I have many comments and text boxes (using LiveCycle).

The original file is 100KB.

Thanks.
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2010-01-14 08:12:55
#5
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
You can also use the PDF Optimizer (available in Pro or Extended) to flatten comments and form fields. However, you won't be able to use this on forms created in LC Designer. To optimize Designer forms, you might try some of the suggestions in this document [url=http://partners.adobe.com/public/developer/en/pdf/designer_performance_1_0.pdf]"Improving the Performance of Adobe LiveCycle Designer Forms[/url]".

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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