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PDF document stays in print queue

2009-01-14 12:18:07

lparkinson

Registered: Jan 14 2009

Posts: 5

When I print to the Adobe pdf printer, the file is created fine and I can print it, email it etc... but the print queue for the Adobe pdf printer keeps the file in its queue and shows that the document status is "Error - printing". I have to go to the queue and cancel the document after the fact every time. Does anyone have an idea why this may be happening? I have reinstalled the program and it still happens. Thanks

Lee
Operating System: Windows Vista : Adobe 8.1.3 Standard

2009-01-19 11:19:28

lkassuba

Registered: Jun 28 2007

Posts: 3636

Check to see if the following port is set correctly:
1. Open Control Panel / Printers
2. Right click on the Adobe PDF printer icon
3. Click on the PORTS tab
4. Check to see if the "Documents\*pdf - Adobe PDF Port" is selected.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

2009-01-19 11:30:35

lparkinson

Registered: Jan 14 2009

Posts: 5

Thanks for your help. I really appreciate it. It was set to a port COM1: with a description of Adobe which threw me off. I changed it and it is working fine. Again. Thanks for your help!

Lee

2009-12-08 19:19:25

Gill

Registered: Dec 8 2009

Posts: 1

Brilliant, thanks so much I had exactly the same problem (set to COM1)

2011-04-21 18:01:23

drenzyme

Registered: Apr 21 2011

Posts: 1

I have Acrobat X, and it has the same problem.
There is no "Documents\*pdf - Adobe PDF Port" port available in the list.
Adobe PDF is assigned to COM1.
How do I fix it?
Thanks,

Bob

2011-04-22 00:30:02

UVSAR

Registered: Oct 29 2008

Posts: 1357

See this post

drenzyme wrote:

I have Acrobat X, and it has the same problem.
There is no "Documents\*pdf - Adobe PDF Port" port available in the list.
Adobe PDF is assigned to COM1.
How do I fix it?
Thanks,