This is ANSWER to Donna. I am referring to Adobe technicians. Believe me, in over four hours on three occasions, we did what you suggested and much more. I was able to figure out how to get the PDF printer, though--do a custom install which gave the printer as an option. Thank you for responding.
donna.
A prolific author and writer of many Acrobat books, as well as books on graphic and Web design software.
Donna lives on a lakeshore in central Canada, where all manner of wildlife from muskrats to coyotes come to call.