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Printing documents with watermarks

acaballero
Registered: Sep 18 2007
Posts: 4

When adding a watemark with transparency less than 100% the documents will not print. An error will happen during the flattening phase and both adobe reader and adobe acrobat will crash. I've tried this with different printers and different drivers. It seems they work if you use a Poscript printer driver. But that is not a soultion because my customers don't necessarily have Postcript drivers installed.
Does anybody know of a fix or workaround for this?
 
I would really appreciate any help.
 
Regards

My Product Information:
Acrobat Pro 8.0999999999999996447286321199499070644378662109375, Windows
tplumer
Expert
Registered: Dec 1 2005
Posts: 122
I am making two assumptions in this answer:

1. You are adding the watermark with Acrobat—not a third party tool.

2. The flattening you refer to is during the printing—not using the Flattener in Acrobat Professional.

If so, then:

If you have Acrobat 8 Professional, you might try using the Flattener to flatten the transparency in the file before you print or deliver it. This will perminantly convert the watermark to simple page contents.

It shouldn't be neccessary to do so, so you should also check the problem on another system.

Tim

I am a long-time Acrobat user, an employee of Adobe Systems, and Maine native. I have created training videos for Total Training, consulted with people to help them better use Acrobat, and developed new business for Adobe as a Business Development Manager

acaballero
Registered: Sep 18 2007
Posts: 4
Thanks for answering.
Both your assumptions are correct.
I tried using the flattener but it doesn't fix the problem. It could be that the error generates just after the flatening phase while printing. Could it be that we are using windows 2000?
You don't have this problem in your system?
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
According to the [url=http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407016&sliceId=1]8.1.3 Release Notes[/url], this issue was corrected in this update.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.