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Troubleshoot printing on Xerox 2128

Forum Index > Printing & Prepress > Troubleshoot printing on Xerox 2128
2009-07-06 08:14:47
canadianmgrsearch
Registered: Jul 6 2009
Posts: 2

I am having problems printing pdf to the colour printer Xerox 2128.

I'm creating the pdf using Adobe Acrobat 8 Standard version 8.1.5

The person printing is using Adobe Acrobat version 8.1.1

Is there a fix for this problem?

After a couple of pages it freezes and stops printing.

My Product Information:
Acrobat Standard 8.1.1, Windows
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2009-07-06 12:27:32
#1
radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
Which driver do you use?
PostScript or PCL?

I noticed often trouble of printing PDF's with an PostScript-driver, if there is the passthrough-function activated or you use PS level 3.
If available in the driver settings, you should deactivate the passthrough or switch the driver to PS level 2.
Otherwise you also can use a PCL-driver, that often works proper.

Last chance is to activate the function "print as image" in the Acrobat/Reader printing dialog under the advanced settings.

radzmar
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