Hi, I have created an interactive pdf in inDesign 3 which contains a video clip. The video clip is on a remote server and the idea is that the pdf will be distributed by email.
However, although the pdf works fine from a Mac running Acrobat 7 or Acrobat 9, on a PC running Acrobat 8 on Vista or Acrobat 9 on Windows 7 the video does not play, throwing the error 'Player software failed to play movie'.
I have tried the movie as a mpg4, an H264 mov, an flv. Same result always. What should have taken an hour has now taken a day.
Can anyone shed any light on this?
cheers
Player software failed to play movie
2010-09-29 08:04:30
My Product Information:
Acrobat Standard 9.3.1, Windows
Acrobat Standard 9.3.1, Windows
2010-09-29 16:03:35
#2
Thanks for that. At last I can get somewhere.
Do you happen to know if loading the older-inDesign-created pdf into Acrobat 8 pro on the Mac and inserting the movie into that and outputting would work?
cheers
Do you happen to know if loading the older-inDesign-created pdf into Acrobat 8 pro on the Mac and inserting the movie into that and outputting would work?
cheers
2010-09-30 01:34:49
#3
To insert Flash-player-based Rich Media annotations for SWFs or FLVs you require Acrobat 9 Pro or Pro Extended. All earlier versions of Acrobat insert the media in legacy format, even if it's a document type that Flash Player supports, as we only started embedding Flash Player into Acrobat with version 9.0.
2010-09-30 01:39:28
#4
Hi,
Thanks for that. I assume that the same applies to H264?
cheers
Thanks for that. I assume that the same applies to H264?
cheers
Interactive PDFs exported from InDesign CS5 will use Acrobat 9 Rich Media annotations, so will work just fine. Otherwise, you'll need to add the video onto the PDF by hand - but with Acrobat Standard you don't have that option.