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WMV, MPG audio plays but no video

Forum Index > Rich Media/Flash > WMV, MPG audio plays but no video
2008-06-25 13:08:03
FHoward
Registered: Apr 11 2007
Posts: 8

I've read all the prior Posts about embedding the video, selecting No Poster and being sure that the proper Content Type is selected. But after clicking on the video, the video rectangle flickers briefly and then stays black (green with some clips) while the audio plays.

My goal is to embed short wmv clips one per page showing a specific job task, with the job steps also described in text with pictures on the same page.

My Product Information:
Acrobat Pro 8.1, Windows
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2008-08-14 13:34:08
#1
tplumer
Expert
Registered: Dec 1 2005
Posts: 122
This is likely a problem with the encoding of the WMV (or maybe a problem with the media player on the workstation you are using). A quick way to tell would be to play the movie with the Windows Media player outside of Acrobat.

Honestly, your best bet would be to use Acrobat 9 and allow it to convert the WMV file to FLV and embed it into your PDF. Acrobat 9 Pro Extended can do this. The advantage is that the movies wont need to depend on an external player. Flash is built into Acrobat and Reader.

I am a long-time Acrobat user, an employee of Adobe Systems, and Maine native. I have created training videos for Total Training, consulted with people to help them better use Acrobat, and developed new business for Adobe as a Business Development Manager

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2009-11-20 03:03:33
#2
nicolacooke
Registered: Nov 20 2009
Posts: 1
hi,
We are trying to play a pdf with an flv embedded, and they work on my PC, but not on my laptop.
Both have Acrobat 9, but the laptop plays the sound and has just a grey flashing image.

Interestingly, the same videos in quicktime format dont work on the laptop either, but do on my desktop computer.

Would this be to do with the speed / flash card / anything like that on the *slightly older* laptop?

Any feedback would be appreciated!
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2009-12-03 19:41:14
#3
joshcorey
Registered: Jul 14 2008
Posts: 79
Hi nicolacooke;

Would you be able to send me your file to test? It should definitely work in both environments. I would be happy to look into it further if you are able to send the file.

Can you give us some more specs on the laptop having issues?

Thanks,
Josh
Email: jcorey AT adobe DOT com
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