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How to disable Security Warning message

wngedq
Registered: Feb 28 2008
Posts: 11

hi there,

I am using Adobe Designer to build form, when my user open the form on Adobe reader 8.1.1 in the WinXP SP2, it always prompt user with

the Security Warning message. It fustrates user after clicking allow each time they open the form.

Is there any ways to display the warning message ?

The form did not connect to any external system or require to verify signature,

it open from the local C: drive.

Thansk in advance for any help.

My Product Information:
Reader 8.1.1, Windows
wngedq
Registered: Feb 28 2008
Posts: 11
Apparently, Adobe has enforced Security Warning to javascript code that perform file operational function from version 8.1.x or above.

The piece of code that I have that trigger this problem is

var strUrl = event.target.URL;

so far, I cannot find a way to turn off the security warning.
gkaiseril
Expert
Registered: Feb 23 2006
Posts: 4307
Either certify the document or use the trusted function method.

George Kaiser

mywells
Registered: Mar 12 2008
Posts: 1
I tried saving my document as a Certified Document and it did not stop the security warning message from popping up for every link I have. Please advise.
wngedq
Registered: Feb 28 2008
Posts: 11
hi there,

Certify your form did not resolve the issue, there is no trust method in Javascript code.

On-line help suggest to use Trust Manager Preferences to set the trust. This also does not resolve the issue. If it works, It meant the user has to set the settings. This is not a nice solution. However none of the suggested method is work so far.

I am keeping looking for another alternatives..Let you know when I find one.
mkahn
Registered: Apr 21 2009
Posts: 1
Go into Trust Manager under Preferences and select Change Settings and then check the box next to Allow All Web Sites and click OK.
wngedq
Registered: Feb 28 2008
Posts: 11
Changing the setting to allow all web sites in the trust manager does not solve this issue. I have tried it before. This is the code which trigger the warning message

var strUrl = event.target.URL;

if you open the form from your local drive ie C:\.. from Acrobat reader

you would get this security warning message

The document is trying to connect to
file://c|/AAA7/ApplicationForm.pdf

if you trust the site, choose Allow. If you do not trust the site, choose Block.

I am not connecting to any site as I am operate the form on my local drive.

The form is using the event.target.URL to detect if you open through the browser. as we need to identify whether user is open the form through browser or local Reader.

Thanks you for help. good try but not there yet. I spoke to Acrobat. They don't have an answer.
EDI
Registered: May 31 2009
Posts: 1
Has this problem ever been resolved?

We have an internal website with lots of PDFs and the security check is a pain. When the site was first implemented last year it did not exhibit this problem but that was because we were using Acrobat 7 (or an early version of 8).

I have also tried the obvious change to the Trust Manager setting by allowing either the specific website or all websites and it doesn't work. I think that this must be a bug in the Trust Manager. Does anyone know if there are plans to fix this problem.

Any help would be appreciated.

Thx.
marca
Registered: Jul 7 2009
Posts: 1
I have found that if you open Adobe Reader 9 and go to DOCUMENT>ACCESSIBILITY_SETUP_ASSISTANT, you can accept all the defaults in the set up until you come to the last option page. There you would uncheck the "DISPLAY PDF DOCUMENTS IN THE WEB BROWSER" and click DONE. Then when you click on a PDF it opens in a new window, without the web telling you there could be harm and asking you to allow or block, and when you click on a link in a PDF, it opens right up. It may be a lot to ask to have users configure this, but if you give them a screen shot of the first and last steps, it may work easier than you think.Again, this is just an option that I found a work-around for.
gkaiseril
Expert
Registered: Feb 23 2006
Posts: 4307
mywells wrote:
I tried saving my document as a Certified Document and it did not stop the security warning message from popping up for every link I have. Please advise.
What is the warning you are getting?

Are you using any JavaScripts or custom actions?

George Kaiser