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Problem with Signature - on Vista

bmoos
Registered: Dec 5 2009
Posts: 3
Answered

I'm having a problem with Signatures on my Vista system. I have Acrobat running on two machines, one is XP Pro (old desktop). Everything on the XP Pro is fine when I sign a document, I just have to put in the password and select the "Reason". On the Vista (new laptop), I have to find the select a digital signature each time I sign, give it a password and then it takes me to the place to attach signature to the document and there are no "Reasons" to select. Is it Vista? I'm running Acrobat 7.1. Any help would be appreciated.

My Product Information:
Acrobat Pro 7.1.4, Windows
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
Hi bmoos,
If I understand correctly, you have Acrobat 7.1 installed on Vista?

This [url=http://kb2.adobe.com/cps/333/333780.php]TechNote[/url] identifies that Vista support
started with the Acrobat 8.1 update and that Acrobat 7 & previous versions do not support Windows Vista.Be well...

Be well...