By Lori Kassuba September 23, 2012
Lori Kassuba September 23, 2012
Comments for this tutorial are now closed.
What do you see in Google under Account Permission as detailed here:
Does it list anything about Acrobat/Reader?
Lori I can go to step 3 above then it doesnt ask for my email password
Lori i do have a regular gmail address but i use [email protected] (my email) as a reply email
Lori firefox windows 7…it will work on my android cell phone but not the laptop…it says.error with server…i did everything above nothings works…
What type of e-mail tool are you using?
i cannot send a document(email) through acrobat dc it says error communicating with server
Thanks for posting your solution.
I have found a resolution that worked for me:
1. Go to Edit -> Preferences -> Security (Enhanced) and uncheck “Enable Protected Mode at Startup”.
2. Restart Reader
3. Now add a new Gmail profile and try to send a mail through it.
I am having this same issue with a form, but just on one PC. I tried clearing out the email account in preferences as well. I’m using Windows 7 with Chrome as my default browser.
I am having this same issue. Any resolutions yet?
Did you grant authorization to Acrobat to access gmail?
I am using chrome on Windows 7
Hi Ray and Donna,
What OS are you running on your computers?
I have done that several times… does not work. I use chrome as a default and safari as a back-up
Hi Donna and Ray,
Try deleting and then re-entering your gmail account information under Edit > Preferences > Email Accounts. If this doesn’t work can you let us know what type of web browser/version you’re using?
Donna, I am having the same exact problem. Frustrating!
I’ve done all the above & a gmail window opens but closes quickly and say “Authentication failed. Please verify username and password”. There is nowhere to enter my password as that is the window that closed quickly.
Please please help!
You will only find this capability in Acrobat or Adobe Reader XI. You can also set the email settings under Edit > Preferences > Email accounts category.
I am not getting this dialogue when I try to send s file. It pops up a window real quick and then closes it. How do I enter the email and pw?
Great feature. Do I have to attach the pdf manually or it will be attached automatically?
It will be attached automatically but you’ll need to send the actual email message from your Drafts folder.
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