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Extend Features slows down loading time

rodbunn
Registered: Feb 3 2008
Posts: 81

Has anyone else noticed that when you toun on the "Extend Features in Adobe Reader" and save your form, it takes 3 times as long to load the form in reader as it does to load the form with the Extend Features turned off ???

Any help would be appreciated as to what happens to my form when I turn on "extend features in Adobe Reader".

Thanks, Rod
ps. Adobe couldn't answer this question ! Don't ever purchase the "Silver" support package from Adobe, they can't answer much.....

My Product Information:
LiveCycle Designer, Windows
George_Johnson
Expert
Registered: Jul 6 2008
Posts: 1876
When an enabled document is loaded, Reader has to verify that certain things in the PDF have not been altered before it activates the extended features. It uses digital signatures to do this. For a document that doesn't have usage rights applied, Reader does not take this additional step for obvious reasons. I suppose the time it takes could depend on a number of things, including the size of the file.

If you're asking about this because you want to know if there's anything you can do to speed it up, I'm afraid I don't have any suggestions.

George
gkaiseril
Online
Expert
Registered: Feb 23 2006
Posts: 4307
Before enabling the extended features, use the "PDF Optimizer" or "Reduce File Size" and then perfom a "Save As.." to make the PDF as smalll as possible by removing old artifacts. If you are going to place this on a web server set the option for fast web view. And then enable the rights.

George Kaiser

rodbunn
Registered: Feb 3 2008
Posts: 81
Thanks, I forgot to mention it's a Dymnamic XML form, so I can't optimize it.....
suewhitehead
Registered: Jun 3 2008
Posts: 232
Did you ever find a solution to making your form load faster? I am having the same issue. It is taking around 20 seconds to load an XML form with Reader rights enabled and my users don't like that. It also takes a long time to use any of the buttons.
suewhitehead
Registered: Jun 3 2008
Posts: 232
Thought I would update my own question for anyone else who may read it in the future. I found that the flowed subform that I had in the form was causing a huge slow down. It was taking about 23 seconds for the blank form to open after Reader rights had been enabled. And although other LCD flowed forms that I have are somewhat slower than Acrobat forms (about 6 seconds compared to 2 seconds), none were this slow.

So I removed the flowed subform part of the form and rebuilt it. Then after enabling reader rights, it opens in about 6 seconds.
tgoodman
Registered: Aug 18 2008
Posts: 72
See this bug in Designer - Confirmed by Adobe:

http://www.adobeforums.com/webx/.59b7196a

Save the file as xdp and you find the following lines repeated thousands of times:

<?templateDesigner StyleID aped3?>
<?templateDesigner StyleID aped3?>
<?templateDesigner StyleID aped3?>
<?templateDesigner StyleID aped3?>This REALLY Slows down the form once it has Reader Rights enabled. Remove the erroneous lines frm the xdp, and the form speeds up a lot. My form went from 5 minutes to 2 seconds loading time
suewhitehead
Registered: Jun 3 2008
Posts: 232
You are RIGHT! Thanks so much for this information. Now we can start using Livecycle forms at my company again!
tgoodman
Registered: Aug 18 2008
Posts: 72
Ah I'm glad ... I asked the moderator of this forum to update the FAQ regarding the performance issue.
suewhitehead
Registered: Jun 3 2008
Posts: 232
Good idea.
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
As an update, this bug was fixed in the Acrobat 9.1 update as detailed in the [url=http://blogs.adobe.com/livecycle/2009/03/post.php]LiveCycle Product Blog[/url]. Check out the following [url=http://forums.adobe.com/thread/341071?tstart=30]post[/url] for a workaround if you do not want to install the update.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.