I have a new PC with Windows Vista 64 bit.
I have installed my printer scanner (Samsung SCX-4100) and Acrobat 9.0
I have configured the presets
Each time I try to create a PDf from the scanner, Acrobat immediately stops working and I get a box stating:
" Adobe Acrobat 9.0 has stopped working
A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available"
What do I do to correct the situation?
"ADOBE ACROBAT HAS STOPED WORKING A Problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Also when attempting to use the create pdf from scanner not only does Adobe shut down, but the printer is given a command to print hundreds of lines of weird code of numbers hearts circles diamonds and clubs.
I went into presets and selected the computer after taking the tutorial online from adobe forums, and no change in the result.
Still no solution from Adobe and no response to an email that I sent to adobe support. It seems that a lot of people are having this problem.