Canceling a transaction with Adobe Sign

Learn how to cancel a transaction after you've sent the document out for signature using Adobe Sign.

By Adobe – May 12, 2015

 

In this tutorial, learn how to cancel a transaction after you've sent the document out for signature using Adobe Sign. And as long as the agreement hasn't been signed, you can cancel it. Sign up for a free 30-day Adobe Sign trial.

Quick Steps

1. Click the Manage tab to see a list of all the agreements Out for signature. Because they haven't yet been signed, you can cancel any of the transactions listed here.
2. To cancel, select the transaction and scroll over to the right side of the page and click Cancel.
3. At this point, you can choose to send an email to the parties involved letting them know the transaction has been cancelled by checking the box Notify other parties by email.
4. You can also add a note telling them why you are canceling the transaction.
5. When finished, click Cancel
6. You can immediately see that the transaction has been removed from your Out for signature list and now appears under the Cancelled/Declined list.